Shipping policy
We ship Australia-wide only. We do not currently offer international shipping.
Processing time Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You'll receive a confirmation email with tracking details once your order has been dispatched.
Shipping options
| Standard Shipping | Express Shipping | |
|---|---|---|
| Cost | $12.00 | $15.00 |
| Estimated delivery | 3–7 business days | 1–3 business days |
Delivery times are estimates only and may vary for remote or regional areas.
Tracking All orders include tracking. Your tracking number will be sent via email once your order has been dispatched.
Delivery address Please ensure your delivery address is correct at checkout. feel it. is not responsible for parcels delivered to an incorrectly entered address.
Undeliverable parcels If a parcel is returned to us due to an incorrect address or failed delivery, we'll be in touch to arrange redelivery. Additional shipping charges may apply.
Lost or damaged parcels If your order arrives damaged or doesn't arrive within the estimated timeframe, please contact us at hello@feelit.com.au within 7 days and we'll make it right.